I was introduced to the balloon industry 18 years ago when I was working in a family-run retail store selling fancy dress & balloons. We joined the Qualatex Boutique program as well as attending as many Qualatex education courses as possible, helped open my mind to how creative you could be with balloons. In 2016 I had the opportunity to join the Pioneer Europe team as the South West Trainer and loved sharing my experiences and love for balloons. I am now a Business Development Manager but you will always see me at as many training events I can get myself too as training/developing people is a real passion of mine. I was lucky to tick off one of my goals this year and was a Captain at the Balloon Wonderland Convention in Florida.